Big Wood Musky Lures Shipping Information
Credit Card Security
Your credit card information is fully encrypted through Authorize.net and at no time do owners or employees of Big Wood Musky Lures LLC actually see your credit card numbers. Look for the golden padlock appearing in your browser when placing your order and be assured that your transaction is highly secure.
Shipping and Handling
For most circumstances, we ship Priority Mail through the United States Postal Service.
To simplify shipping fees:
- U.S.A. Lower 48 States: A flat rate of $7.99 will be charged for all orders regardless of quantity unless you want signature confirmation, in which case shipping will be $8.99.
- Alaskan and Hawaiian residents: A flat rate of $20.00.
- Canadian Customers: Flat rate of $35.00.
- All other countries: rate based on size of order.
Most orders will be shipped within one business day. Orders placed over the weekend will be shipped the following Monday.
Delivery Confirmation
Your order will be shipped to the provided address and left at your door, with no signature required, weather you are home or not. Big Wood Musky Lures will not be responsible for lost, stolen or damaged orders.
Signature Confirmation
Your order will only be delivered in the event that someone is at the provided address to sign for it. This may be the safest way to insure your order gets to you. Most delivery people will try to deliver to your address more than once, but in the event you cannot be reached a note will be left with you and you may have to pick up the package at your local post office.
Back Orders
We update inventory daily at Big Wood Musky Lures. If an item is out of stock, it will say so, written right on the image of the lure. If you see an unmarked image of a lure, it's in stock and will be shipped to you fast! In the very unlikely event that we are sold out of your requested product, you will be contacted usually via e-mail. Every effort will then be made to get your order shipped as soon as possible.
Return Policy
If you are not satisfied with your order, contact us by email at CustomerCare@BigWoodMuskyLures.com within 14 days of your purchase. Items must be in their original packaging. Customers are responsible for return shipping fees. Items deemed defective after use are the responsibility of the manufacturer.
Contact Us
Email: CustomerCare@BigWoodMuskyLures.com
Big Wood Musky Lures
PO Box 225
Saint Bonifacius, MN 55375